CUSTOMER

SERVICE

SHIPPING

 

D O M E S T I C  S H I P P I N G  ( N E T H E R L A N D S )

 

You will receive your order within 3 to 5 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to 5 business days to process your order. This is just an estimate and doesn't include weekends or holidays. You will receive a shipping notification email with your trackingnumber.

Delivery Rates & Services

Below are the delivery methods available with estimated arrival time:

 

PostNL - STANDARD PACKAGE SHIPPING - €6,95

MAIL BOX SHIPPING - €4,25

IN-STOCK ORDERS - 3-5 BUSINESS DAYS

 

 

*Note: These are estimated delivery times only, therefore ABOUT PARIS LONDON is not guaranteeing delivery dates.

 

I N T E R N A T I O N A L  S H I P P I N G

 

All duties and/or taxes are the responsibility of the customer and are not collected by ABOUT PARIS LONDON, nor are they included in the order total. Any applicable fees will be due upon delivery. After your payment is authorized and verified, it can still take up to 5 business days to process your order. This is just an estimate and doesn't include weekends or holidays. You will receive a shipping notification email with your trackingnumber.

 

Delivery Rates & Services

Below are the delivery methods available with estimated arrival time:

 

DHL & PostNL

 

WESTERN EUROPE - 5-8 BUSINESS DAYS - 0-2 kgs €11,25 / 2-5 kgs €19,50

THE REST OF EUROPE - 4-11 BUSINESS DAYS - 0-2 kgs €13,50 / 2-5 kgs €22,-

COUNTRIES OUTSIDE THE EU - 9-18 BUSINESS DAYS - 0-2 kgs €16,- / 2-5 kgs €32,-

 

*Note: These are estimated delivery times only, therefore ABOUT PARIS LONDON is not guaranteeing delivery dates.

 

Standard Shipping

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you have any questions related to your delivery, please contact our Customer Care team.

T A X E S & D U T I E S

 

  • All international orders may be subject to taxes and duties (non-European countries).

  • We ship your package DDU, "duties and taxes unpaid", and we do not collect nor do we calculate the VAT, duties and/or taxes during checkout.

  • Any fees that are due will be collected upon delivery of the order.

  • All applicable customs, taxes, import duties and collection fees are the responsibility of the customer (even if you refuse any shipments upon delivery).

  • Customs authorities require that we state the value of your order directly on your package(s).

  • Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

  • Taxes and fees are based on many factors, including location, material, item value, etc.

  • The amount of taxes due is determined solely by the government.

  • Some countries may require additional fees paid Collect on Delivery (COD).

  • If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

  • These fees are paid to the local carrier and are not collected by ABOUT PARIS LONDON.

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